FAQ
Answers from the POP Taxi admin CMS.
User FAQ
What is appTaxi?
appTaxi is a smartphone app for requesting a taxi in a few simple taps, available for iOS and Android.
How much does appTaxi cost?
The use and download of the appTaxi app are totally free. Requesting a taxi using the app is free for the customer, with no extra fees going to appTaxi. There could be a supplement to the fare payable to the driver should the local administrative authorities of transport by taxi require this by law.
Which payment methods are available in appTaxi?
1. by in-app payment with a registered credit card
2. by Satispay, Apple Pay and the main wallets available
3. by Bitcoin
4. the taxi driver directly, by POS or cash
How can I subscribe to appTaxi?
After downloading the app, follow the instructions and insert the datails requested. You will receive a code by sms, which you then insert in the app to verify the number you have registered. You will also receive a code via email, which you also insert in the app to verify your email address.
How can I remove my profile in appTaxi?
cancel the link with your credit card in your account
delete your profile in the appropriate section
uninstall the app
unsubscribe from the newsletter
After 30 days all your data will be deleted from our servers.
How can I call a taxi?
appTaxi finds your position and identifies your address on Google Maps. By clicking on “Call taxi” you can configure your trip by selecting the necessary information, the type of payment and the characteristics of your taxi. When you have finished, click on “Confirm”. appTaxi will connect to the radiotaxi service and request the closest taxi to you. Once appTaxi has found your taxi, it will inform you of the waiting time in minutes.
Can I book a taxi in advance?
Sure! You can book a taxi up to 4 days in advance with different options and in participating cities, specifying the date and time.
Where can I check my booking status?
You can check the status of your booking in the “Reservations” section of the Menu.
Can I find out the cost of my trip in advance?
Sure! With appTaxi, if you set the starting point and the destination, you get three prices calculated on the basis of different traffic levels.
Driver FAQ
How can I use the service?
Create a coupon in the appropriate section in appTaxi. When the time comes to pay the fare, share the five digit code with the taxi driver. The voucher authorizes you to not pay the fare and to charge it to your company’s account.
Can I get into appTaxi?
Sure! appTaxi is a hybrid technology that can integrate small cab fleets that are not connected to existing radio cab systems. Contact us for more information!