POP Taxi
poptaxi.com.au

Privacy
Policy

How POPTAXI protects your personal information

POPTAXI is subject to the Australian Privacy Principles under the Privacy Act 1988, as amended by the Privacy Amendment Act 2012.
Collection

Only what the business needs

POPTAXI only collects personal information necessary for its operations, by lawful and fair means — usually directly from you at registration.

Purpose

To serve you, and to improve

Your information helps provide and administer services, develop new products, respond to enquiries, seek feedback — and may be sought for legal reasons.

Use & Disclosure

Not shared beyond its purpose

Information isn’t used for a secondary purpose unless it’s needed to prevent serious harm, relates to a suspected unlawful act, or is required for law enforcement — each use is recorded in writing.

Kind of Information

Relevant to the relationship

POPTAXI only seeks personal information that’s relevant to its business relationship with you — nothing more.

Data Quality

Accurate and up to date

Reasonable steps are taken to make sure the personal information collected, used or disclosed stays accurate, complete and current.

Data Security

Protected, then destroyed

Information is safeguarded from misuse, loss and unauthorised access, and permanently destroyed once no longer needed. It’s unlikely to be disclosed to overseas recipients.

Openness

Ask, and we’ll explain

On request, POPTAXI will explain what kind of personal information it holds, for what purpose, and how it’s collected, held, used and disclosed.

Access & Correction

You can see it, and fix it

You can request access to information POPTAXI holds about you. If it’s inaccurate, incomplete or outdated, reasonable steps will be taken to correct it.

Anonymity

Stay unidentified where possible

Wherever it’s lawful and practical, you have the option of not identifying yourself when dealing with POPTAXI.

Sensitive Information

Consent comes first

Sensitive information is only collected with your consent, or where the law requires it.

Complaints

A path to raise concerns

Contact POPTAXI to lodge a complaint about how your personal information has been handled. If unresolved, escalate to the Office of the Australian Information Commissioner.

This is a summary

A plain-language overview only. The complete Privacy Policy, including the full Australian Privacy Principles obligations, is published at poptaxi.com.au and always governs.